General Enquires

We are looking forward to your questions and suggestions! Simply use our contact form to send Storck a message, or have a look at our FAQ; the answers to some of the most frequently asked questions are listed here.

FAQ

What are reference values?

The reference values used in the nutritional information table represent the set intake of energy and selected nutrients an average adult needs; they serve consumer guidance purposes. The energy or nutrients contained in one piece or one portion (% stated) is calculated in relation to these values (100%).

Reference values for the intake of energy and selected nutrients for adults:

Energy or nutrient Reference values
Energy8400 kJ / 2000 kcal
Fat 70 g
of which saturates20 g
Carbohydrates260 g
of which sugar 90 g
Protein 50 g
Salt 6 g

What are nutrient reference values (NRV)?

The nutrient reference values (NRV) are set values that represent the required daily intake of vitamins for an average adult. The amount contained in one hundred grams of a particular food (% stated) is calculated in relation to these values (100%).

Nutrition reference values, "NRV", for the daily intake of selected vitamins:

Vitamin Nutrient Reference Values (NRV)
Vitamin C80 mg
Vitamin E16 mg
Thiamine (Vitamin B1)1,1 mg
Riboflavin (Vitamin B2)1,4 mg
Niacin16 mg
Vitamin B61,4 mg
Folic acid200 μg
Biotin50 μg
Vitamin B122,5 μg
Pantothenate6 mg

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Information on Product Complaints

Customer feedback is very important to us. In order to process your complaint, we ask that you keep the respective product in the original packaging. Upon receipt of your e-mail, we will contact you to explain the next steps.